Privacy
policy.

When you contact us about a machine, screw barrel, support request, or career opportunity, you may choose to provide details such as your name, company, email address, phone number, message, project requirements, and resume.

Our contact and careers forms open your device's email application to prepare a message to Supertec. The website itself does not submit those form fields to a Supertec website database. If you send the email, your email provider will process it and deliver it to us.

We use information you send to respond to your enquiry, discuss products or services, provide requested support, and review job applications. We may keep relevant correspondence for follow-up and business recordkeeping.

Please do not include sensitive personal information unless it is necessary for your enquiry.

The site does not show a cookie-consent banner or store cookie preferences. It uses session storage in your browser to avoid reopening the introductory quote dialog repeatedly during the same session; this data is cleared when the session ends. You can clear browser storage through your browser settings.

Machine pages may embed YouTube videos using YouTube's privacy-enhanced embed domain. When you play an embedded video, YouTube may receive technical information such as your IP address and browser details and may use cookies or similar technologies under its own privacy policy. The contact page links to Google Maps; opening that link takes you to Google, whose privacy practices we do not control. The site's Montserrat font is hosted locally and does not contact Google Fonts.

Our website may also link to other external websites and social media. Following an external link takes you to that provider, whose privacy practices we do not control. This site does not currently use advertising or analytics tracking.

We do not sell personal information. Messages you choose to send are available to the Supertec team handling your request and may be processed by the email or other service providers involved in delivering and managing that correspondence.

We keep enquiry and application correspondence for as long as reasonably needed for its purpose and applicable business or legal recordkeeping. Email providers may retain copies under their own policies. No online transmission or storage method can be guaranteed completely secure.

You can choose what information to include in an enquiry, manage or clear browser storage through your browser settings, or contact us to ask about personal information you have sent us. We may need to verify your identity before acting on a request.

This policy may be updated when our website or practices change. The effective date below indicates when this version was published.